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Wednesday, October 1, 2014

Useful Information When Choosing A Mitel Phone Repair

By Karina Frost


The telephone is the most widely used gadget for communication today. It has become part of our day-to-day lifestyle. However, it is not always true that these devices will be in good working condition. They are prone to malfunction at times and need to be repaired. There are so many quacks and therefore, the following information would assist when choosing a mitel phone repair expert to fix the problem.

If the warranty has not ended, it confers a guarantee, free repair and replacement of the phone. However, in case the warranty has expired, you need to establish the charges for the repair before any replacement is done. This is to guard against the company overcharging the customer. A reputable company would display its charges to the consumers. However, you should remember not to concentrate so much on the cost at the expense of quality of the service.

A reputable company should repair the phone within the shortest time possible, preferably, in five to seven days after contacting. You may also agree on when to pick the phone so that it is repaired within that period. Any delay would cause anxiety and inconvenience to connect to other people. At worst, it may lead to loss of trust from close associates. A reliable service provider should provide proper explanation for unexpected delays.

There are various models and makes of telephones in the market. Therefore, you should look for authorized dealers in the type of phone to be repaired. They have the skill and experience in the service needed. Information on experts may be obtained online or from reliable referrals. However, you should counter check to ascertain there are no complaints from customers who might have been offered a similar service before.

Look for a service provider who would give extra service at no additional cost. This may involve freshly painting an old handset and repair parts with faulty software at no extra cost. However, after the repair is done ensure the equipment is tested to the manufacturers recommendations before picking it. In addition, the company should offer a guarantee on the repair work for a minimum of three months. It reassures the customer of the quality of repair done

Always go for a company that has a license to carry out repair work on the phones. The certificate would ensure that the technicians are competent and hence you are guaranteed of high quality service. It reduces the chances of having your phone having further damage during repair. A licensed company would offer compensation in case of negligence during repair.

The company you contract should have several repair outlets in which you may choose the nearest. This is important since it would reduce time and money spent on traveling and ensures that the repair is done faster. The search for the location of the nearest repair center is available online.

Look for a specialist to repair your phone since it is delicate. Any inappropriate fixing may damage your expensive phone. It is important to note that the phones have a life span beyond which it becomes unnecessary to repair. A trust worthy repairer would advise the customer to buy a new phone and probably charge only for delivery.




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