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Sunday, August 23, 2015

Areas That An International Business Requires The Services Of International Business Intelligence Service Providers

By Ruthie Livingston


Businesses cannot afford to conduct international business blindly. They need to know what their rivals are doing and what the customers actually need. This way, they are able to maintain a competitive edge by serving their customers better than their competitors. It is a noble idea for businesses to hire international business intelligence service providers to assist in the areas detailed below.

The intelligence firms collect and analyze data to come up with statistics that accurately portray a firms position when compared against several industry-wide factors. They also extract facts by which the firm can improve its ratings in the industry. The business uses the report to plan for its future, serve its customers better, and compete effectively against the competition.

There are several firms that are offering products similar to what the company is offering. These firms are targeting the same customers that the enterprise is targeting. The firm must outdo its rivals at the marketplace by offering better products. To do this, it requires to be innovate and adopt the best technologies in its processes. The enterprise intelligence comes in to keep the firm aware of new ideas and technologies that are in the market and what the rivals are up to.

Crisis response and management is also a big challenge that confronts multinationals. Since the firm is operating in different social-economic and political regions, it may face several challenges that are a threat to its survival. These challenges include errors of judgment, blackmail attempts, attacks from political, and business rivals among others. Using intelligence, the firm may identify the necessary authorities to lobby, counteract local business and political rivals, and deal with crisis in production or marketing departments.

In getting to new market, companies enter unfamiliar grounds. The customer needs and tastes may be different from what it is used to. To serve the market with the right products it needs to hire a market intelligence firm that conducts a survey to determine needs that the company can serve profitably, best market entry strategies and assistance in developing effective marketing strategies. These not only ensure that the enterprise gets a good share of the market; but also helps improve on its offering.

Serving a large market exposes the firm to bigger risks. The risks may be damage done to assets, energy issues, damage to its reputation or brands and inability to get enough raw materials, and lack of the required expertise among others. To mitigate such risks, the firm can work with market intelligence firms in coming up with credible risk management plans and developing backups to vital processes.

A growing firm is likely to face legal battle at a point in its lifetime. Such battles could be with the clients, rival firms. An example is the case where a customer sues for defective goods, or a government official soliciting for bribes among many others. Such claims require proper private investigation so that the company does not end up paying for unwarranted claims. Intelligent investigations may come in handy is solving such issues.

If the business worked like human beings, the CEO would be its eyes, the workers its hands and shareholders its legs. Business intelligence would be the brain. Doing entrepreneurship without the right information is like being without the brain and may lead serious errors, loss of customers and eventual closing down of the company.




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