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Wednesday, December 3, 2014

Uses Of Voip Phone Systems

By Ida Dorsey


Many ways of communicating each other have been a convenience due to the developing technology that we have. The tendency for this is that it would only grow further and be better. For businesses and also residential owners, they have been utilizing this technology for their varied daily needs and for them to be able to cut expenses.

These homeowners and business establishments have a lot of options that they can choose from with this technology for their communication needs. There are many phone systems Dallas that they can opt for. But of course, depending on the scale of their needs, it would entail a few disadvantages as well as many advantages.

VoIP which also means Voice over Internet Protocol is a type of communication for voice that is done over the internet. This is different from the usual landline phones which have a different type of connection. This can provide many advantages and other functionalities that the regular landline is limited to.

There are some software or programs that are made for residential uses where they can have video and audio chats which is still considered a VoIP as long as there is the right speed and the equipment like a microphone and headset or speakers. But in a larger scale for business purposes, it would not be that efficient. That is why there are providers for VoIP in different telecommunications that can give this for commercial use.

For starters, telephone systems have a PBX or a Private Branch Exchange which automatically directs various calls to their destinations, therefore it is called an automatic switchboard system. So basically, if any telephone system that runs in this manner is called a PBX. A lot of businesses moved this kind due to prevent the hassle of installing a number of direct lines for each employee, since this can do multiple connections in one line.

The VoiP has a great advantage when it comes to switching between two lines. It can be used both in the Public Switched Telephone Network or PSTN and the PBX. The PSTN is actually a collection of various telephone company providers which operate and maintain various lines and cables, like satellite, cellular, optics, and undersea.

To make things easier to understand, the VoIP is a type of PBX. Although there are regular PBXes that does not have capabilities that are the same with VoIP. Regular ones make use of TDM which is Time Division Multiplexing, while the other uses Internet Protocol. PSTN is also used for this.

Businesses have widely spread the use for this kind of technology because of how flexible it is and how easy it can be integrated and included in other types of systems in their establishments. This makes it easy for them to make necessary changes or developments to improve their systems. This makes the expenses for these changes and developments to cost lesser and to increase productivity as well.

Of course, there would be a roster of basic features for this. These include Caller ID, Direct Dialing, Auto Attendant, Call Transfers, waiting, forwards, three way, park, pickup, voicemail, conferences, extensions that are either remote or virtual, management for web based developments, and application integration.Queueing calls is also possible as well as monitoring and recording them in order to initialize reports. For this to be integrated in your systems would give efficiency in business transactions and other purposes.




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